AED Maintenance Programs & Compliance Support
What’s Included in Our AED Maintenance Programs
AED Tracking & Documentation
Every device your organization owns has a history — serial numbers, installation locations, inspection records, expiration dates. We maintain that documentation so you always know exactly what you have, where it is, and whether it’s ready.
Pad & Battery Monitoring
Pads dry out. Batteries drain. Neither announces itself until the moment you need the device most. We track every expiration date across your program and replace components before they become a liability.
Onsite Inspections
A status light alone doesn’t tell the whole story. Our certified AED inspectors come to you, monthly, quarterly, or annually to verify that every device in your program is genuinely response-ready, not just appearing to be.
Recall Notifications
Manufacturer recalls happen without warning and require immediate action. When one affects a device in your program, we notify you right away and walk you through exactly what needs to happen next.
Customized Policies & Procedures
Every organization is different. We work with you to build standardized AED policies and response procedures that match your facilities, your team, and the specific emergencies you’re most likely to face.
AED Loaners (When Available)
When your device is out for service or repair, your building shouldn’t go unprotected. We provide loaner units to keep your program running while yours is being taken care of.
Event & Short-Term Rentals
Large gatherings create large responsibility. Whether it’s a conference, a festival, or a high-traffic weekend, we provide temporary AED coverage so your event is protected from the first guest to the last.
Pricing
AED maintenance programs start at $150 per AED per year. *Hawaii State Only
Discounted rates are available for organizations with 35 or more AEDs at a single location.*Hawaii State Only
Individual inspections are available at $35 per AED, per location.*Hawaii State Only
Who Benefits From AED Maintenance
- Schools & universities
- Corporations
- Hotels & hospitality
- Airports & transportation
- Healthcare practices
- Gyms & fitness facilities
- Stadiums & event venues
- Government facilities
FAQs
How often should AEDs be inspected?
Do AEDs really expire?
Do you help with AED recalls?
Can you support multi-state AED networks?
Do you provide medical oversight?
How often does an AED need to be inspected?
Most AED manufacturers require monthly self-checks and at least one professional annual inspection. Pads typically expire every 2–4 years depending on the brand, and batteries every 4–5 years. A device that hasn’t been checked is a device you can’t trust. Our Pro AED Service Program handles all of this so nothing slips through the cracks.
Am I protected legally if I use an AED on someone?
Yes. Good Samaritan law is clear: anyone who acts in good faith while using an AED during an emergency is protected from civil liability.
Do you work with all AED brands?
Yes. We service and support all major AED manufacturers including Philips, ZOLL, HeartSine, Defibtech, and Physio-Control/Stryker. Whether you purchased your device from us or somewhere else, we can manage your program, replace accessories, and handle technical support.
Can your training come to our location?
Yes, and for most organizations, onsite training is the most effective approach. We bring the training to your building, train your team in the actual space where an emergency would happen, and use the specific equipment they’d reach for. Training people in a classroom is one thing. Training them where it matters is another.
Can we bundle multiple services together?
Yes. Most of our clients combine AED maintenance, staff inservice training, and first aid restocking into a single program. Bundling simplifies the management, reduces cost, and ensures nothing falls through the cracks between vendors. Contact us and we’ll build a program that fits your organization and budget.
What's the difference between a heart attack and cardiac arrest?
They’re often used interchangeably, but they’re completely different events. A heart attack is a circulation problem, a blockage cutting off blood to the heart. Cardiac arrest is an electrical problem, the heart suddenly stops beating. Cardiac arrest is what an AED is designed for, and it requires immediate action. Without defibrillation, survival rates drop roughly 10% with every minute that passes.
How do I know if my AED program is actually compliant?
Most organizations don’t, until something goes wrong. A compliant program requires documented monthly checks, professional annual inspections, current pads and batteries, trained staff, and a registered device location so EMS can direct bystanders to it in an emergency. If you’re unsure where your program stands, we offer a free 15-minute AED program assessment to find out.
Can I bring my device for an inspection before taking the program?
Yes. We offer free inspections at our office. Contact and schedule yours.